So, if you’ve just completed making a fantastic video but can’t seem to get it to upload to your Instagram story, you’re not alone. When trying to submit a video to their Instagram stories, many users run into this issue. They will get the same error no matter how many times they hit the retry button.
The problem may not be obvious because the error informs you that something is wrong but does not name it or offer solutions, leaving you to figure it out on your own.
Why Instagram Not Posting?
If you’re having trouble uploading video files to Instagram, check to see if:
- Your network connection is sluggish or non-existent.
- Your Instagram account has been deactivated, blocked, or banned.
- The content of your video is against Instagram’s terms of service.
- The format of your submitted video isn’t supported by Instagram.
If your video has one of these flaws above, you won’t be able to publish them on Instagram. However, you can try to resolve the problem based on the factors.
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How to Fix Instagram Story Not Posting
Check With Instagram If This Is An Issue From Their Side.
Before moving on to the more hands-on ways in this post, it’s important to figure out if the problem is on Instagram’s end or yours. The best way to figure this out is to go to DownDetector and see if there are a lot of reports for Instagram Stories.
At the time of writing, there are a few reports (21%) around Instagram Stories, indicating that the issue of Instagram Stories not posting is most likely a major concern for the Instagram development team and one that is currently being addressed.
Another good location to get information on Instagram’s end is to follow the #instagramdown hashtag on Twitter and see if the problem has been resolved. It’s a shame Instagram doesn’t have a help page on Twitter, as opposed to Twitter, which is more open about faults with the program.
2. Clear Your Cache
If you’re using an Android device, deleting the cache has been advised by a few people on Reddit and other sites as a way to fix the Instagram story not the posting problem.
Although the procedure for clearing the app cache differs based on the device, we’ve included instructions for Samsung, Google, and OnePlus devices below:
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3. Restart Your Internet Connection.
These days, we often overlook the notion that the problem could be due to a problem with our internet connection. If your Internet connection has been experiencing variations, which can happen from time to time, especially if your ISP is performing routine maintenance, this is one such case.
This issue differs based on the area and location you are now living in, which could explain why the problem isn’t affecting others but only you, presuming there isn’t a problem with Instagram’s end.
In this scenario, if you’re at home, turn off your Wi-Fi router for at least 10-15 seconds before turning it back on. If you’re on the go, consider shutting off your cellular data for a few seconds and then turning it back on.
If you’re on a public Wi-Fi network, try switching to a different network to see if the problem goes away.
4. Restart Your Instagram App.
This is one of the few remedies we’ve discovered to work for us, especially if you’re using an Apple device because you don’t have the choice to clear the cache or app data on an Apple device.
If you’re using an Apple device, you can force the app to close by swiping up from the bottom of your screen and holding it in the middle until you see the app drawer. Swipe Instagram or all of your apps away from there. Reopen Instagram and run the test again.
If you’re using an Android device, the method for closing an app varies. You must swipe up from the bottom of the screen and hold it in the middle of the screen on both Google Pixel and OnePlus devices (similar to that of Apple devices). Then wipe away all of your apps, including Instagram.
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5. It’s Those Damned Emojis!
Many thanks to the Redditors who pointed this out in a similar thread on the subject. The customer was using a Samsung S7 mobile and discovered that when you use a GIF in one of your posts, the Instagram story does not get posted, which for some strange reason causes the Instagram app to crash.
According to the comments, the users attempted multiple films, and they all got posted when they were added without any GIFS until they included one into one video, at which point the problem reappeared.
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